Last Updated: June 23, 2025
This Punjab Print Plus Privacy and Cookie Policy (“Privacy Policy”) outlines the information collected by Punjab Print Plus (“we,” “our,” or “us”) through your usage and access of our websites, mobile sites (“Sites”), applications (“Apps”), services, or any other tools we provide. This Privacy Policy explains how we collect, use, share, and safeguard your information. It also outlines your rights as a user and how to exercise those rights.
1. Applicability:
This Privacy Policy applies to the website and services provided by Punjab Print Plus, an online printing service. It governs the collection, use, and protection of personal information when users interact with our website or utilize our services, including both customised and non-customised products.
2. Who We Are:
Punjab Print Plus is an online printing business based in Madhya Pradesh, India. We provide printing services for individuals and businesses, offering both customised and non-customised products.
3. What Personal Information Do We Collect and How Do We Collect It?
We may collect the following types of personal information from users:
- First and last name
- Email address
- Password (if account is created)
- Phone number
- Shipping and billing address
- Company name (if provided)
- GSTIN (if applicable)
- Uploaded files and design content
- Order details and user preferences
This information is collected when users voluntarily provide it during account registration, while placing an order, or when interacting with our services.
Content You Provide:
We collect personal information when you upload or share content using our Sites or Apps, including:
- Images, photos, logos, videos
- Product personalisation details
- Content of reviews or comments
- Any other information you choose to provide while using our services
Usage Information (Automatically Collected):
We automatically collect certain information about your interaction with our Sites and Apps, including:
- Date, time, and pages visited
- Session replay data (mouse movement, typing, scrolling, etc.)
- Interaction with marketing emails or online advertisements
4. How Do We Use Your Personal Information?
We use the collected information to:
- Process and deliver your orders
- Provide customer support and communicate order updates
- Personalise and recommend products or services
- Improve our websites, products, and customer experience
- Send marketing and promotional communications (if consented)
- Comply with applicable laws and regulations
5. On What Legal Bases Do We Collect Your Personal Information?
We process your personal information based on:
- Contractual necessity: To fulfill our agreement with you (e.g., order processing)
- Consent: For specific uses such as promotional emails (only if you opt in)
- Legal obligations: For compliance with tax, invoicing, and other legal requirements
- Legitimate interests: To enhance services, prevent fraud, or improve security
6. Children:
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such information being collected, we will delete it promptly.
7. Who Do We Share Your Personal Information With?
We may share personal information with:
- Trusted service providers (e.g., delivery, payment, analytics) for operational purposes
- Business acquirers in the event of a merger, acquisition, or transfer of ownership
We do not sell personal information to third parties.
8. Data Transfers:
As an international business, your information may be transferred or stored in countries outside your residence. We take reasonable steps to ensure appropriate safeguards and data protection measures are in place.
9. What Rights Do You Have?
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of personal information (subject to applicable legal conditions)
- Objection: Object to the processing of your personal data in certain circumstances
- Withdraw Consent: Withdraw any previously provided consent for processing activities
10. How Can You Exercise These Rights?
You may contact us using the details in the “Contact Us” section to make any of the above requests. We may need to verify your identity before fulfilling your request.
11. What Happens When You Request Your Account to Be Deleted?
Upon a valid deletion request, we will delete or anonymize your personal information, unless retention is required for legal compliance or business operations.
12. How Long Do We Keep Your Personal Information and How Do We Protect It?
We retain personal information only as long as necessary for the purposes outlined in this policy. We use appropriate administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, or disclosure.
13. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help enhance your browsing experience, remember preferences, and enable site functionality.
14. How Can You Manage Cookies?
You can manage cookies through your browser settings. You may choose to:
Disabling cookies may impact website functionality.
15. Contact Us:
For any questions, concerns, or to exercise your privacy rights, please contact us at: care@punjabprintplus.com or visit our website for further contact details.
16. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Users will be notified of significant changes. Please review this page periodically to stay informed.
